Outsourcing for
Short Term Rentals STRs.

At Purple, we understand how much care and attention it takes to deliver an amazing guest experience. That’s why we connect you with dedicated Guest Communication Specialists who become part of your team, managing messages, coordinating stays, and keeping guests happy around the clock. Whether you need full-time or part-time support, our team ensures every VA is reliable, trained, and focused on quality. We monitor performance, hours, and communication so you can focus on growing your business, while your guests feel cared for every step of the way.

Virtual

Assistants.

In PURPLE, we provide virtual assistants at different experience levels to fit your business needs.

Our entry-level professionals have 1–2 years of experience, are motivated, eager to learn, and ideal for companies with strong systems and processes in place, as they are coachable, adaptable, and ready to make an impact with the right training and support.

For more advanced requirements, our mid and expert-level professionals bring 3–5 years of experience in their areas of expertise, offering deep knowledge, adaptability, and professionalism that allow them to integrate seamlessly into your systems and start performing at a high level from day one.

STR Bootcamp.

PURPLE’s STR Bootcamp is an intensive, hands-on 2-day training designed to equip Virtual Assistants with the skills they need to thrive in the short-term rental industry.

Through live walkthroughs, real scenarios, and interactive activities, we cover the essentials of guest communication, property operations, and VA best practices. By the end of the program, participants leave with the ability to:

  • Navigate STR tools and platforms with confidence
  • Handle operational tasks and emergencies independently
  • Organize and prioritize work for maximum efficiency
  • Contribute as reliable, proactive team members
  • Manage guest communications professionally and effectively
  • We handle the entire recruitment process, from sourcing and vetting candidates to ensuring they align with your specific needs and company culture.
Day 1
STR 101 &

The Big Picture
  • Must-Know Tools (Notion, Airbnb/Hostaway)
  • The Independent VA: SOPs
  • Daily Workflows
    AI Skills
Day 2
Real-World STR Scenarios 

& Problem Solving
  • Guest Communication Mastery
  • Quality Control & Emergency Handling
  • Time Management & Communication Best Practices
  • Final Simulation & Assessment

We make hiring remote talent simple, transparent,
and stress-free. Here’s what to expect:

💜 How Hiring with Purple Works

1

Define your VA needs

Tell us what you’re looking for, skills, schedule, and priorities. We’ll help you fine-tune the role so you get the right match for your business.
2

⁠Purple gets to work

Our team starts recruiting, screening, and vetting the best bilingual professionals across Latin America. Only the top candidates make it to your shortlist
3

You meet your top matches

We’ll introduce you to pre-qualified candidates so you can interview and choose the one who best fits your company’s culture and goals.

4

Onboard & grow together

Once you select your VA, we set a start date and guide you through onboarding and training. Purple stays by your side to ensure a smooth start and ongoing success.

Success

Case.

“Working with Purple has been a consistently smooth experience. Communication is clear and transparent, and the team moves quickly without compromising quality. This year, we’ve hired over six VAs from LATAM who have added real value to our business. Purple delivers professionalism and efficiency every step of the way.”

I’m Here to Help.

I’m Alex, CEO and Founder of PURPLE and I’m here to help! Whether you need top talent or a tailored outsourcing solution, let’s explore your needs together. Schedule a personalized call, and let’s find the best way to help your business grow!
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